Oracle Hiring News 2025 for its Technical Analyst 1-Support, Oracle Drive is organizing Off Campus Drive freshers candidates for Any Batch. In order to apply, candidates should have degree in Bachelor’s/Master’s Degree. If you are interested, Please apply as soon as possible.
Company Name: Oracle
Role: Technical Analyst 1-Support
Location: Bangalore
Experience: Freshers(0-2)
Qualification: Bachelor’s/Master’s Degree
Batch: Any Batch
Job Type: Full Time
Salary: ₹ 7 to ₹ 9 LPA
Oracle Hiring News 2025
Job Description:
As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. You’ll strike a balance between client and business needs. Collaborating among and across teams ensures that issues are addressed by the appropriate individuals.Job
We require the candidate be efficient in SQL.
Responsibilities :
Basic Qualifications:
- A minimum of four years of related work experience and a bachelor’s degree, including:
- An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field.
Preferred Qualifications:
- 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management.
- Knowledge of SQL.
- Readiness to work during the shift from 5:30 PM to 2:30 AM IST.
- Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe.
- Prospective employees need to be ready to work different shifts and provide on-call support.
Requirements:
- Serve as the first point of contact for employees seeking technical assistance over the phone, chat or in-person support.
- Provide direction in the use of resources and applications to Oracle employees, referring them to knowledge-based articles and online resources for more in-depth answers.
- Install, configure, and support workstation software, hardware, and printers.
- Implement applications and software upgrades and troubleshoot any performance issues.
- Troubleshoot system and network problems, diagnose, and solve hardware or software faults.
- Analyze issues, identify vulnerabilities and ways to improve efficiency and accuracy, and develop creative solutions.
- Serve as liaison between Oracle employees and laptop vendors to address and resolve hardware issues.
- Collaborate with others to resolve complex issues.
- Identify and suggest possible improvements on procedures.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Participate in the testing and evaluation of new technology.
Required Skills:
- Customer Service
- Incident Management
- knowledge of SQL
BT Group Off Campus Drive 2025
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