IBM Careers 2024 for its Technical Support Engineer, IBM Drive is organizing Off CAmpus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.
Company Name: IBM
Role: Technical Support Engineer
Location: Bangalore
Experience: Freshers
Qualification: Bachelors/Master Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
IBM Careers 2024
Job Description:
Join the team building the next-generation partner solutions at Apptio. The Partner Technology Services team will work closely with our partner ecosystem and internal teams to develop and bring to market joint solutions. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations. Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.
Requirements:
- Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
- Operational management of clients (e.g. helping loading new data,
- maintaining and validating dashboard/report outputs, etc…)
- Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
- Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
- Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
- Collaborate with other departments in the company to achieve customer satisfaction.
Preferred Technical and Professional Expertise
- Knowledge and application of relational database concepts.
- Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
- Experience with Cloud computing (AWS/Azure/GCP)
- Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
- Skilled at completing technical design via iterative mockups.
- Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application /infrastructure support.
- Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance.
- Strong analytical and problem solving skills.
- Strong skills in data analysis/manipulation.
- Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
- Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
- Ability to quickly context-switch between multiple complex work streams.
- Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
- Client-focused attitude — a customer advocate.
- Team player with solid communication and presentation skills.
How To Apply For IBM Careers 2024?
First, read through all of the job details on this page.
Scroll down and press the Click Here button.
To be redirected to the official website, click on the apply link.
Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
To Apply: Click Here
| Jobs By Location | Jobs By Batch | Jobs By Degree |
| Pune | Work From Home | BE/B.Tech |
| Bangalore | Off Campus Drive | ME/M.Tech |
| Chennai | 2021 Batch | BSC |
| Hyderabad | 2022 Batch | MCA |
| Mumbai | 2023 Batch | BCOM/BBA |
| Delhi | 2024 Batch | Any Graduate |
| Noida | Internship |